Extended Products in VOs
author:
Klaus-Dieter Thoben,
University of Bremen
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| Slides | |
| 0:02 | Extended Products and VOs |
| 2:23 | Achieving customer satisfaction: Change of Value Chain Characteristics |
| 4:56 | Creation of Events |
| 8:57 | TITLE |
| 10:42 | Guarantee for Success |
| 11:35 | Concept of Product |
| 13:56 | Tangible and Non-tangible Value-share |
| 14:37 | (adopted from Pine, 2000) |
| 15:32 | (adopted from Pine, 2000) |
| 16:16 | Enterprise |
| 18:22 | TITLE |
| 19:13 | TITLE |
| 19:31 | Said |
| 21:07 | Future Products: Dimensions to be considered! |
| 23:02 | Along its Life-cycle a Product has to be: |
| 23:58 | Products can be customised: |
| 24:26 | Disposal of hazardous materials |
| 26:17 | IT-infrastructure |
| 26:53 | Customer get better value for money and more flexibility increased benefits new / innovative types of benefits … |
| 27:35 | Customer: „Find a hotel and get me there“ |
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