New trends in public service and Citizens Communication

author: Jimmy Kevin Pedersen, Ministry of Finance, Denmark
published: July 16, 2012,   recorded: June 2012,   views: 2839


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Jimmy Kevin Pedersen talks about the new Danish public strategy for digitasation 2011 - 2015, the focus on self-service, the good business-case and the considerations about supporting citizens with low it-skills.

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