New trends in public service and Citizens Communication
published: July 16, 2012, recorded: June 2012, views: 2839
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Jimmy Kevin Pedersen talks about the new Danish public strategy for digitasation 2011 - 2015, the focus on self-service, the good business-case and the considerations about supporting citizens with low it-skills.
Download slides: dataforum2012_pedersen_citizens_communication_01.pdf (1.5 MB)
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