The Cost of Interrupted Work: More Speed and Stress
author:Gloria Mark,
University of California, Irvine
published: May 28, 2008, recorded: April 2008, views: 140
published: May 28, 2008, recorded: April 2008, views: 140
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Description
Our study showed interrupted tasks are completed faster, with similar quality. We suggest that people compensate for interruptions by working faster, but at a price: higher stress, frustration, and pressure.
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