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Extended Products in VOs
Published on 2007-02-254826 Views
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Presentation
Extended Products and VOs00:02
Achieving customer satisfaction: Change of Value Chain Characteristics02:23
Creation of Events04:56
TITLE08:57
Guarantee for Success10:42
Concept of Product11:35
Tangible and Non-tangible Value-share13:56
(adopted from Pine, 2000)14:37
Enterprise16:16
Said19:31
Future Products: Dimensions to be considered! 21:07
Along its Life-cycle a Product has to be:23:02
Products can be customised:23:58
Disposal of hazardous materials24:26
IT-infrastructure26:17
Customer get better value for money and more flexibility increased benefits new / innovative types of benefits …26:53
Customer: „Find a hotel and get me there“27:35