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ICT Contribution to Service Quality and Customer Satisfaction
Published on Nov 03, 20113419 Views
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Chapter list
ecitl201The KUEHNE + NAGEL use of ICT as a leverage to Business development00:00
E-POD – The Sindos Warehouse & Rail Terminal02:59
Roadmap – 3 selected technologies which differentiate KN from the market03:33
The KN Group in Greece05:23
Overview of business and Market Position in Greece05:55
The Role of ICT within the Company06:36
KN Login – part of visibility Applications Suite07:14
Visibility – KN Login07:59
Tracking & Tracing - Rail Transportation (1)08:43
Tracking & Tracing - Rail Transportation (2)09:32
How T&T functions – Graphical overview11:08
E-POD - The Hubs System11:54
E-POD going to the next level12:10