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Automating Knowledge

Published on Nov 19, 20083232 Views

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Chapter list

Conference on Information and Knowledge Management - Panel outline00:00
Information in the Enterprise04:21
Information in the Enterprise (2)06:32
Outline08:23
Where do people look for information08:44
Hours per week spent searching11:15
What do information tasks cost the enterprise12:24
Cost of time wasted on information tasks13:45
Use of communication tools at work15:37
Information tools satisfaction rating17:52
Summary of problems19:11
Task-based Applications20:34
Involving People in the Process23:28
The case for better information tools26:48
Contact Information27:11