Task Specialization in Social Production Communities: The Case of Geographic Volunteer Work
published: Aug. 18, 2011, recorded: July 2011, views: 2970
Report a problem or upload filesIf you have found a problem with this lecture or would like to send us extra material, articles, exercises, etc., please use our ticket system to describe your request and upload the data.
Enter your e-mail into the 'Cc' field, and we will keep you updated with your request's status.
In social production communities, users’ individual and collective efforts lead to the creation of valuable resources – cf. Wikipedia, Open Street Map, and Reddit. Contributors to such communities often specialize in the tasks they choose to do. We found evidence for specialization by work type in Cyclopath, a geographic wiki for bicyclists – most users edit a single type of map feature, such as points of interest or roads and trails. We also saw a user lifecycle effect: as users gain experience, they specialize in editing roads and trails. Our ﬁndings suggest more effective ways to organize social production interfaces, compose units of work, and match them to users who want to help.
Link this pageWould you like to put a link to this lecture on your homepage?
Go ahead! Copy the HTML snippet !