The ESoCE-Net Industrial Forum 2007: Co-Creative Innovation In Service-product development & solutions for creation and managing collaborative clusters

Perfomance, Measurement and Improvements of CNOs

author: Josef Withalm, Siemens

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*Slides*
0:00	Performance Measurement and Improvements of CNOs
0:25	Outline
1:07	Challenges for CNOs
2:23	Prevailing performance measurement methodologies
4:12	CMMI / 1
5:20	CMMI / 2
5:49	CMMI / 3
7:25	EFQM
8:55	BSC / 1
9:22	BSC / 2
10:25	BSC / 3
11:38	ISO 9001 / 1
13:03	ISO 9001 / 2
13:13	ISO 9001 / 3
13:15	Thank you for your attention!

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